HAVE A QUESTION?

HOW DO I PURCHASE ORIGINAL ARTWORK?

Throughout the year, I unveil a select collection of original paintings. Stay connected via social media or join my newsletter “The Beloved Circle” to be among the first to experience these exclusive releases. Originals are available here.

DO YOU OFFER COMMISSIONS?

I am currently offering Commissions. Check my Commissions page for more details.

WILL MY ARTWORK BE INSURED?

Every piece of original and commissioned artwork is dispatched with the utmost care, ensuring a minimum insurance of $100 and to the maximum that the courier will allow. Should any event occur (be it loss, damage, or theft), I encourage you to reach out directly with either USPS or UPS. While I pour my heart into each creation, once it leaves my studio it is beyond my realm of influence. For additional clarity, the Return and Refund Policy offers more detailed insights. Your understanding is appreciated.

HOW DO YOU SHIP ARTWORK?

Each oil painting needs adequate time to dry. Thus, your art will only be dispatched after it has been varnished and ready for shipping, typically 2 to 6 weeks post-completion.

+Paintings currently listed as of October 17th, 2026 are all ready to be shipped within the 2 week window+

Each painting is packaged with precision and housed in recycled cardboard to ensure its safety.

Exception: Paintings greater than 18” x 24” will be shipped via tube.

For those desiring an enhanced delivery experience for larger paintings, courier services can be provided. They offer exceptional care, delivering your artwork seamlessly to your preferred space. The cost varies on size. If this premium service resonates with you, please get in touch with me through the Contact Form.

Lastly, kindly double-check and provide accurate mailing details during checkout. Should any modifications be necessary, please message me as soon as possible. Regrettably, once my artwork has left the studio, address changes are not feasible. For all other queries, feel free to use the Contact Form or email me at hello@lovexcrossstudio.com

HOW LONG BEFORE I RECEIVE MY ARTWORK?

Estimated Delivery:

Domestic Orders: Anticipate a wait of 1 to 2 weeks for your artwork.

International Orders: A span of 2 to 6 weeks is typical. Please understand that international shipping may involve several partners, occasionally extending the timeline.

Queries? I encourage you to use the Contact Form or email me at hello@lovexcrossstudio.com

WHAT HAPPENS IF MY PACKAGE IS MISHANDLED?

Should your artwork face any issues during its journey (damaged, lost, or stolen), please notify me within 14 days of its arrival. You will also need to file a claim with the responsible shipping carrier; they will process your refund.

While every creation that departs from my studio is given the utmost care and sent in the most secure packaging, its journey with my shipping partners (USPS + UPS) can sometimes be unpredictable. I entrust them, but I can't oversee their every move.

Once your piece reaches you, I ask that you treat it with the care it deserves — whether you're choosing to showcase it as is, or opting for stretching or framing. To assist you in preserving its beauty and integrity, each original artwork is accompanied by a care instructions form, ensuring that it remains a cherished part of your collection for years to come.

If anything happens to the artwork once it's with you, I cannot offer compensation.

For a comprehensive understanding of possible mishaps and their resolutions, I encourage you to please refer to the Return and Refund Policy.

Love x Cross Studio will not be held liable for any damages, mishandling, or failed delivery (including damage post-delivery) by either you or the shipping service (USPS, UPS-domestically or internationally).

WHAT IS THE BEST WAY TO EXPERIENCE YOUR WEBSITE AND ARTWORK?

While the website has been optimized for both mobile and desktop, for the most accurate color representation of my artwork, I recommend viewing my website on a Mac device. Mac screens are renowned for their excellent color accuracy and consistency, ensuring you see the artwork as intended.

WHO OWNS THE ARTWORK?

Love x Cross Studio owns the right to all artwork (including commissions) before and after sale.

For more information please refer to the Terms of Service.